Siva R Vaka: Customizing the WCM email body content (Custom WCM Workflow Notification Email)

After looking at the out-of-the-box WCM workflow notification emails, most of business customers feel they want a customize body of WCM email and look for the options to customize it.

Fig: Sample out of the box workflow notification email

But unfortunately there is no out-of-the-box configuration to update email body directly. And to accomplish this, only option left is by writing the custom work flow actions.

This article explains full details on how to configure and customize the WCM workflow notification emails.

1. Making sure that LDAP email attribute is mappedto portal

2. Enable/configure the WCM workflow notificationemail capability

3. Customizing the WCM email body content (Writingcustom workflow email actions)

4. Create workflow with stages that includes thecustom e-mail workflow actions

5. Customizing the URL displayed workflownotification email

Pros :

1. We can customize the format of the WCM notification email

Cons:

1. Maintenance of this custom workflow modules

Performance : I don’t think we need to worry about the performance for this implementation as we will be executing this mostly on authoring environments, it shouldn’t affect production (rendering) system .( Assuming these custom actions are not included in the expiry stage and your syndication is setup for “live items” only)